We love our Groupon customers which is why we have sold more than 5,000 Groupon Vouchers to date!
If you are reading this page, you have either already purchased, or are considering buying one of our Groupon vouchers. We look forward to having you as a new customer and to make your service as smooth as possible, we've put together this page with everything you need to know about your Groupon purchase.
Our Groupon Deals
We currently offer two different carpet cleaning options on Groupon:
Carpet Cleaning for Three Rooms and One Hallway This great deal has a regular value of $129, but with the Groupon purchase, you can get Three Rooms and One Hallway (up to 900 square feet) of attached carpet cleaned for only $39. This is a steam clean only and does not include stairs or rugs. Our fine print is covered in greater detail below.
Whole House Carpet Cleaning If your have more than three rooms of carpet that you need to have professionally cleaned, you can choose our Whole House Carpet Clean for only $99, which will cover a steam clean of attached carpet up to 2,000 square feet. This deal does not pertain to rugs or stairs. Full fine print is included below.
Both of these deals should be purchased directly from Groupon and should be purchased prior to making an appointment.
Making An Appointment Groupon vouchers are redeemed Monday - Friday with an arrival window of either 9 am to 1 pm or 1 pm to 6 pm. In either case, the technician will call you that morning/afternoon with a more precise arrival time. To request an appointment, please have your Groupon voucher handy and complete our Appointment Request Form with your three (3) best dates. Be sure to choose a time when the purchaser of the voucher (or spouse) can be present at the home to meet the technician.
Once we receive your Appointment Request, we will email you back within 48 hours with either a Confirmation or alternate dates. Please be sure to check your Spam folder if you haven't received your email within 48 hours.
The Fine Print Our Groupon Deals include a steam clean process only (no detergents or chemicals). This process works great for routine cleanings, superficial dust, and allergens. If it's been a while since your last clean, you have stains, spots, or high traffic areas, ground in dirt or pet damage, additional treatments may be required and will be recommended by the technician (at an additional charge). The technician recommendations are only suggestions and may be declined, we'll simply ask you to sign a waiver acknowledging that you have declined the recommended treatment plan.
Stairs are not included in your Groupon purchase and may not be substituted for any other service. Staircases require a different cleaning process than flat carpet and run a flat rate of $45. That price comes with a light deodorizer and a light traffic lane cleaner.
The Groupon is valid for wall-to-wall attached carpet only. Area rugs and oriental rugs are not included in the Groupon service and may not be substituted. Rugs require additional treatment and care to avoid colors running and damage to the rug itself. Our technician will be happy to give you a discounted quote to clean your rug while they are at your home. To learn about area rugs and how we clean them, click here.
Furniture handling is not included in your Groupon purchase. Our technicians can gladly work around your furniture, you can move your furniture in advance, or for a small fee, the technician can move furniture for you -- whichever you prefer. Technicians are not, however, permitted to move breakable items.
The Groupon voucher is valid only for single-family dethatched residential homes (no apartments or commercial properties). If you have an apartment of commercial property that you'd like to have cleaned, please call us for a free quote.
Life happens. We understand that we all have to change and cancel appointments from time to time. If you do have to change or cancel your appointment, please give us a minimum of 24 hours notice of cancelation or risk forfeiting your voucher.
Your Groupon voucher includes 12.5 complimentary miles from our office. If your address is beyond 12.5 miles from 14546 Brook Hollow, San Antonio, TX 78232, a mileage fee of $2 per mile will apply (one way only). You are welcome to GPS your own address via the map below.